Saturday, November 7, 2009

Six Things to Fix the Problem

Let's just get to the crux of things. Don't you just hate it when customers/clients leave?

Has any of these things happened to you?

1. someone said they were really interested in joining your team and then disappeared

2. someone joined your team and said they were really ready to rock 'n roll - then disappeared

3. someone joined your team, rock n rolled for awhile - then disappeared

I think people want to do good. I think they like the idea of network marketing and making money. I think they have no idea how hard it really is. Well, not hard - but certainly work.

There are six things you can do to minimize the number of disappearers.

1. Strengthen your communications.

Learn to ask a lot of question and LISTEN to the answers. Do this when you first begin talking to the prospect. Find out why they want to work from home. Find out what their dreams for the future are. Find out what they do now. Find out why they want to leave that, if they do. Then when they become clients/customers - keep asking questions. Keep listening. Don't be afraid of the answers - they will let you know what they want.

2. What you do, your customer/client will do.

Are you working your business in a consistent fashion? Do you have a schedule? Are you available when you say you will be? Practice what you preach. Be your word.

3. Know when to let them go.

Not everyone is going to want to go in the direction you are going. If you are communicating well, you'll know when someone is not ready. Your business/product should be strong enough to stand on its own. You don't need to beg, or reason relentlessly with anyone.

4. Don't take it personally.

If you have done your job, talked and listened to your customer/client, been available when you've said you would be - then there is no reason to take someone leaving (or disappearing) personally.

5. Continue to work on your own self development.

The more you grow, the more your customer/client will grow. Read the leaders in your industry, go to all the conferences, network with those doing what it is you want to do. Grow.

6. Sometimes people just disappear.

It happens. If you've done the five steps above, the disappearances become less frequent. But sometimes, people just disappear.
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